top of page

Frequently Asked Questions

1. Why should I buy frequent flyer miles from The Points Trader? 

​

We constantly strive to provide the best prices compared to other mileage brokers. As you may know, you can often redeem your frequent flyer miles for an award ticket, usually with significant savings over their published cash fares! However, many people only have so much miles and often don't have enough to redeem that first or business class seats they are after. Buying that remaining airline miles that you need from us to top up your existing balance will allow you to travel in First and Business class on major airlines for half the price when buying directly with an airline for a full price.

​

2. How can I determine if buying miles is a good value for me?

 

The value of buying miles depends on several factors, including the cost of the miles, the redemption value of the miles, and the availability of travel options. To determine if buying miles is a good value for you, consider how much you would pay for the travel you want to book without using miles, and compare that to the cost of buying the necessary miles and redeeming them for the same travel. In general, it may be worth buying miles if you can redeem them for a high-value award ticket. 

​

3. How do I trade points or miles with The Points Trader?

 

It’s simple. Request a free quote and one of our team member will come back to you within 24 hours with your request, pricing and detailed process. Be sure to check your spam folder!

​

4. Will the points I purchased be credited to my own frequent flyer account or will you give me someone else's frequent flyer account to redeem from? 

​

We only offer transferable points/miles. All purchase you make will be credited to your own frequent flyer account for your own ease of use and management. Please be sure to provide us with accurate details of your frequent flyer account upon purchasing your miles.  

 

5. How long will it take before my points or miles are credited to my account?

​

Our goal is to process your purchase as soon as possible. Since we deal world-wide, and there are time differences involved, please allow 1-2 business days for most purchase. Our team will specify explicitly if your purchase will need a longer processing time, depending on the mileage programs, market conditions and availability at the time, this could change. 

​

6. Is trading points & miles legal?

 

YES! There are no laws restricting the sale or barter of points or frequent flyer miles.

 

7. Is there a limit on how many Points I can trade?

 

There is no maximum of how much you can trade, we do however, have a minimum of  50,000 points/miles 

per transaction for most program. Some program will have a different MOQ and it is listed on our quote form. 

​

8. Is your trading process secure? 

​

ABSOLUTELY! We work diligently in protecting your information by using cutting-edge technologies to secure our client's information that is entrusted to us. For more details, please contact us or visit our privacy policy page.

​

9. Is The Points Trader safe / legit? 

​

COMPLETELY!! The Points Trader have been in business for years and have dealt with many clients worldwide, advising & consulting each client on the best uses of points and miles and how to maximize their values. We have hundreds of satisfied clients all over the globe with positive feedbacks commending our services. 85% of our clients are returning customers who continuously seeks our services and advice for their ongoing travel needs to save more money on their next luxury air travel. So in summary, The Points Trader is absolutely safe and established business.

bottom of page